Corporate responsibility

At ING Real Estate we conduct our business on the basis of clearly defined business principles. In all our activities we carefully weigh the interests of our stakeholders: clients, shareholders, employees, regulators, capital providers, business partners and society at large. We pride ourselves on a longstanding culture of accountability, integrity and ethical business practice.

Guided by the ING Group

In pursuing sustainable growth and managing for value, we aim to consistently exceed our clients’ expectations. We are part of ING Group and as such comply with the ING Group Business Principles, which define the standards of behaviour required by all ING employees as well as our commitments towards key stakeholders. For more details on our Business principles, please click on the link on the right.

Responsible business practice

Our clients

We want to build long-term relationships with our clients around the world by providing outstanding service. We have prioritised 'client centricity' as a key strategic goal. Client trust is driven by many factors and among other things depends on how easy we are to deal with, how responsive we are to clients’ needs, whether we fullfil our promises and whether we treat our clients fairly.

Our business

All three of our business lines have policies in place to screen all third parties on matters such as legal and regulatory integrity.